Rewards FAQ

How do I sign up for the rewards program?
Signing up is easy! Simply create an account by clicking join now on our rewards page. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning points!

I already have an account. Do I need to create a new one to earn rewards?
We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. You will see that 75 points have already been added to your account. 

Will I receive points for purchases I made prior to creating my rewards account?
You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!

How do I redeem my points?
Simply visit our rewards page to view our options and click the 'Redeem' button to redeem your chosen reward. You will be given a discount code that can be applied at check out. 

Do points/rewards expire?
Your points will expire after 2 years of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc. 
Once you redeem your points, you will have 90 days to use your coupon. 

How can I get a birthday reward?
Add your birthday under ways to earn points on our rewards page. On your birthday you will receive 150 points which you can then redeem.

I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?
Referred friends must be a first time customer in order for both of you to receive the referral rewards. In addition, the referral must be initiated through our rewards referral box on your personal rewards page or through the use of your unique referral link also found there. Points will be added to your account as soon as your friend completes their first purchase on our website.  

Can I combine coupons?
You will not be able to use your rewards with another discount/promo code. 
If you try to use 2 discount codes, then the better discount for the customer will apply. 

Do I get points when I use my gift card?
You will receive points when the gift card is purchased. You will not earn any points when it is used.