R E T U R N P O L I C Y
Unworn, unused merchandise can be returned for store credit.
Returned merchandise must be free from wear, stains, odor, or any condition that would prevent items from being sold as new. We reserve the right to deny any return. Returned items must have original tags attached.
Please email us at email@example.com within 5 days of receipt with an explanation of your request for a return. Returns must be post-marked within 5 days of return authorization. Please note that customers are responsible for return shipping costs.
Once your returned item has reached us, it may take up to 5 business days to process your return and issue your store credit.
Please return merchandise to:
It is well L.A.
1140 N Gilbert St
Anaheim, CA 92801
S H I P P I N G
F R E E S H I P P I N G for U.S. domestic orders
-It is well L.A. ships to the U.S. and Canada
-We do not process or ship orders on Saturday, Sunday or company observed holidays.
-All orders ship with delivery confirmation, which can be used to track your package. We are unable to provide tracking information beyond that supplied by the USPS.
-To make any changes to your order or shipping address please contact us at firstname.lastname@example.org as soon as possible. We cannot make any changes or reroute the package once it has left our facility.